Frequently Asked Questions
What is a general 2-hour studio session?
This is reserved studio time for groups of up to 10 participants. Just like with a restaurant reservation, only 1 person needs to make the reservation. All other participants will type in the reservation information they will be attending when they purchase their DIY project. This will connect all orders with correct reservation information (host, time and date).
What is a Private Event?
This is reserved studio time for groups of 10 or more participants. Hosting larger groups require a little more time. Only 1 person needs to make contact with Gather DIY to reserve a private event. All other participants will type in the private event information they will be attending when they purchase their DIY project. This will connect all orders with the correct private event details (name, date and time).
How do I reserve a 2-hour studio session or Private Event?
Go to RESERVE STUDIO page and follow the instructions listed.
How many people can attend?
This is best based on the project sizes, rather than the guest count. We can comfortably seat up to 40 guests, however once we bring in projects, the table surface availability can change. For example: Our 4 large DIY tables measure 4ft by 6ft each. We can comfortably fit up to 6 per table, totaling 24 guests; however once project sizes factor in, seating will be adjusted accordingly. For example, a party of 6 guests who all chose to make 4ft porch boards will need to be spread out to 2 tables: 3 per table. However, a party of 6 who each make 15" rounds, can all fit comfortably at 1 table.
What if I need to cancel?
We understand that life happens, and things come up. Prior to the 3-day cut off, feel free to cancel your reservation/private event using the CANCEL link in your reservation confirmation email. If you need to cancel after the 3-day cut off, please contact Gather DIY directly.
Can we reschedule?
Yes, please contact Gather DIY directly to coordinate rescheduling of your existing reservation/private event.
What is the 3-day order deadline for?
Gather DIY is a custom DIY Workshop & Design Studio. This means as orders come in, we cut, sand, pre and stain/paint all DIY project bases and material in anticipation of your upcoming studio reservation/private event. We have found that the 48 hours is enough time to ensure all materials are ready to go for your DIY event.
What is RESERVATION ENDED?
This means the reservation/registration cannot be made due to the deadline requirement.
No show policy:
Once a reservation/private event is reserved, all DIY projects need to be purchased prior to the 3-day cut off timeframe. Failure to purchase any DIY project prior to the reserved timeframe will result in automatic forfeiture of reservation. Any DIY project needed after the 3-day cut off cannot be guaranteed by Gather DIY.
How do I add guests after the 3-day cut off?
If a guest would like to join in an existing reservation/private event after the 3-day cut off, please contact Gather DIY directly for project & design options available.
Can I make changes to an existing design?
Yes. There is a $10.00 redesign fee to make any changes to an existing Gather DIY design (this does not include personalization/personalized style designs).
I found an image online; can I use that (or my own) design?
Yes. Due to copyright laws, we would not directly take another (licensed) image. We can, however, can take the time to build a design to your liking, using the original image as inspiration. There is a $10.00 fee to have our designers make a new custom design for projects up to 22". Projects over 22" the fee is $15.00.
What is the best way to contact Gather DIY?
Text is best, and the quickest way to make contact. Feel free to call us or use direct message via Facebook or Instagram.